We specialize in acrylic wall clocks featuring designs of beloved pet like dogs, kittens, and more!

Our clocks are designed for indoor use only. The acrylic material and clock mechanism are not weatherproof.

No, our clocks are equipped with a silent, non-ticking mechanism, making them perfect for any room, including bedrooms and offices.

Yes, you can customize your clock by selecting your favorite pet image and adding text.

Yes, we ship Australia-wide from Melbourne warehouse! Delivery times vary based on your location, but most orders arrive within 3–7 business days.

Shipping costs are calculated at checkout and depend on your location and order size. We often offer free shipping on orders over a certain amount, so keep an eye out for promotions!

At this time, we only ship within Australia.

Once your order ships, you’ll receive a tracking number via email or SMS. You can use this to track your package online.

We accept major credit cards (Visa, Mastercard, Amex)for your convenience.

Orders can only be changed or cancelled within 12 hours of placement. Please contact us immediately at hello@mypetclock.com if you need assistance.

Yes, we use industry-standard encryption to protect your payment details and ensure a secure checkout process.

We offer a 30-day return policy for unused items in their original packaging. Please note that we do not accept returns for personalized wall clocks. If your clock arrives damaged or defective, we’ll replace it free of charge.

Please contact our customer service team at hello@mypetclock.com with your order details and reason for the return or exchange.

If the return is due to a defect or shipping error, we’ll cover the cost. Otherwise, return shipping is the customer’s responsibility.

Use a soft, damp cloth to gently clean the acrylic surface. Avoid using abrasive cleaners or materials that could scratch the surface.

Yes, the clock mechanism can be replaced. Contact us for assistance or purchase a compatible mechanism from most hardware or craft stores.